Net Promoter Score Explained - Search Videos

What is a Net Promoter Score (NPS)?

YouTubeOnline PM Courses - Mike Clayton

What is a Net Promoter Score (NPS)?

In this video I want to answer the question, What is a Net Promoter Score, and how can we calculate it in Project Management? The Net Promoter System website has a lot of valuable information: https://www.netpromotersystem.com/ The Net Promotor Score formula I give in the video is: NPS = ( P(%) – D(%) ) x 100 This gives a score in the range ...

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