A new lawsuit says Google’s Gemini chatbot fueled a man’s delusions and nearly pushed him to commit a violent event near Miami's airport before he killed himself.

Rachel Williams has been an editor for nearly two decades. She has spent the last five years working on small business content to help entrepreneurs start and grow their businesses. She’s well-versed ...

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Call centers have long served as the front line of brand trust. When a customer reaches out with a billing dispute or a product failure, the experience they receive shapes how they describe the brand ...

A father is suing Google and Alphabet, alleging its Gemini chatbot reinforced his son’s delusional belief it was his AI wife and coached him toward suicide and a planned airport attack.