Stop treating automation as a quick and easy fix, and invest more in planning, change management and building strategy.

Sometimes, it can be hard for all of us, including clients, to see the big picture. Whether it’s budgetary constraints, resistance to change or concern about the unknown, there’s something about an ...

Twenty officers are seated around a table, mired in the discomfort of an “adaptive leadership” workshop. This framework, developed by Ronald Heifetz and colleagues at the Harvard Kennedy School, is ...

There's a lot of talk about generative AI could boost productivity at companies in the midst of digital transformation. But moving too fast could make things worse. The age of generative AI comes with ...

In most discussions of digital transformation, technology is the star. New tools are essential. Because innovative technology unlocks so many new capabilities and captures so much executive attention, ...

In Part 1 of this three-part series, we explored the body that sets this orbit: the transforming organization and its internal turbulence. This piece looks at the second body in the orbit — the ...